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Story Thread Studio LLC
Address:
30 N Gould St Ste N Sheridan, WY 82801
Email:
contact@storythreadstudio.com
Business Hours:
9:00 AM - 5:00 PM
Frequently Asked Questions
We offer a 30-day return policy on all unworn items in their original condition. Items must be returned with tags attached and in the original packaging. Please contact our customer service team to initiate a return.
Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available for an additional fee. Free shipping is offered on orders over $50. International shipping times vary by location.
We provide a detailed size chart on each product page. We recommend measuring your chest and neck circumference and comparing with our size guide. If you're between sizes, we suggest sizing up for a more comfortable fit.
Yes, all our shirts are machine washable. We recommend washing in cold water on a gentle cycle and tumble drying on low heat. For best results, iron while slightly damp to maintain a crisp appearance.
Yes, we offer premium gift wrapping services for a small additional fee. You can select this option during checkout and include a personalized message with your gift.